Privacy Policy
Privacy Policy Statement
We value our customers' privacy and will only collect and use your personal data in the manner described in this Privacy Statement:
- Collect information from you only when necessary or in connection with transactions;
- Retain your information only when required by law or to fulfill the purpose of collection.
You may browse the Company’s website without providing personal information: when accessing the site without logging into a user account, you will browse anonymously, and the Company will not be able to identify you.
We welcome your feedback. For comments or suggestions, please send an email to: service@mail.driftzap.com
1. Rules for Personal Data Collection
The Company will not sell, share, or trade collected customer data with third parties. Personal data collected online is disclosed only within the Company’s group for internal use.
1.1 Basic Information Required for Account Registration
When creating an account with the Company, we will collect the following basic information:
- Name
- Shipping address
- Email address
- Contact phone number
- Date of birth
- Gender
1.2 Purposes of Personal Data Use
Collected personal data will be used for:
- Shipping goods you purchased from the Company;
- Providing the latest updates on product delivery status and customer support services;
- Supplying you with product-related information;
- Processing your orders, or providing services and information based on your requests or via our website.
In addition, we will use the information you provide (unless you opt out of receiving such communications) to:
- Manage your account;
- Verify and execute transactions related to your online payments;
- Review information downloaded from our website;
- Identify website browsers;
- Conduct website user statistics and surveys;
- Send you information about products or services we deem appropriate for you.
To facilitate delivery, we may share your name and address with third parties (e.g., courier companies or suppliers).
Note: Courier companies have the right to request your ID number for internal customs inspection and export verification.
1.3 Data Inquiry and Management
The Company may retain your order information but cannot retrieve it directly for security reasons. You may log into your account to:
- View order details and individual order information;
- Manage your personal address, bank details, and subscribed newsletters.
Important Notice: You are responsible for keeping your personal information confidential and preventing unauthorized third-party access; the Company shall not be liable for improper use of passwords.
2. Personal Data Security Measures
The Company ensures all collected data is stored safely and confidentially, and protects your personal information through the following measures:
- Restricting access to personal data;
- Maintaining technical products to prevent unauthorized access to computer data;
- Destroying your personal data in a secure manner when it is no longer needed for compliance purposes.
The Company uses 128-bit Secure Sockets Layer (SSL) end-to-end privacy technology to process your financial information: this technology would take at least one trillion years to crack and is a recognized high-level security measure.
3. Rules for Personal Data Disclosure
The Company will not share your personal information with any organizations other than partners providing delivery services for the Company’s website and relevant third parties.
Under exceptional circumstances, the Company may be required to disclose personal information, such as:
- When there is reason to believe disclosure may help prevent threats to life or health;
- When disclosure is necessary for law enforcement purposes.
If you believe the Company has violated this Privacy Policy, please send an email to: service@mail.driftzap.com
4. Policy Changes and Complaint Channels
4.1 Policy Changes
The Company reserves the right to modify and update this Privacy Statement at any time.
4.2 Complaint Methods
If you are dissatisfied with the Company’s handling of customer privacy or complaint resolution, please contact us at: service@mail.driftzap.com